FAQs
My voucher code has not arrived by SMS?
Ensure that your mobile phone is switched on and can receive SMS messages. Check the message has not already been received by opening your SMS inbox. If you have still not received your voucher then we might still be processing your order and performing the required security checks, especially if this is the first time you have ordered from TopUpOnlineGh. You can Contact Us if you are still not in receipt of your voucher code by SMS.
My voucher code has not arrived by Email?
Kindly check your spam.
Why send the voucher code instead of just crediting my account automatically when I place a request?
In order for you to enjoy certain promotions and privileges run by your network, it appropriate for you to recharge manually.
Can I enjoy this service even though I don’t have internet connectivity?
Yes. Even though our major transaction platform is web based, we do accept request made via a phone call or SMS.
Where can I purchase TopUpOnlineGh voucher?
Obtain our vouchers from major supermarkets across town. Better still, to request a door-step delivery, contact us.
Can I top up a mobile broadband USB dongle or iPad?
Yes, you can top up any pay as you go device, mobile phone, fixed line, mobile broadband, tablet, iPad or any other device that uses a pay as you go network SIM card.
Can I top up someone else's mobile phone for them?
You can top up any mobile phone you want, just remember that the voucher code is sent by SMS to the mobile number you enter when ordering and this will then need to be credited to the phone in the normal way by calling the respective top up number for the network the mobile phone is on.
Why Choose Top Up TopUpOnlineGh Networks?
• Top Up anywhere! Any time! Day or Night
TopUpOnlineGh is Fast and reliable. Transactions can be completed in 1 minute
• TopUpOnlineGh is safe and secure
• Top up right from your mobile phone with your Internet connection, SMS or just by phone call..
• Your voucher code is displayed instantly on the screen
• At TopUpOnlineGh we offer great support to users
• You can Top Up your mobile from Abroad
• You can Top Up and send credit to anyone you choose
• Our system keeps a records on all your transaction